What we do

CompuMark

Giving brands the ultimate certainty on trademarks through industry leading content and expertise.

Cortellis

A suite of life science intelligence solutions that accelerate innovation.

Darts-ip

Darts-ip provides global information and analytics that support IP prosecution and litigation activities.

Derwent

World leading patent intelligence, tools and services that power the innovation lifecycle.

MarkMonitor

MarkMonitor helps establish and protect the online presence of the world’s leading brands – and the billions who use them.

Techstreet

One of the world’s largest collections of industry codes and standards plus powerful tools for standards management.

Web of Science

Organizing the world’s research information. We make research connect.

Investors

Executive Leadership
Customer Delight
Sustainability
Support

CX Resources

Case Study: Tips & Best Practices for More Impactful VOC Programs

CX as a Brand Differentiator in Financial Services

How to Bring CX to Life for Employees

Building a Customer Delight Program

Gaining CX Buy-In

How Employee Experience (EX) Drives CX

Digital CX: How the Right CX Strategy Improves Conversion Rates

CX Leader Webinar: Case Study on Starkey Hearing Technologies

CX Leader Webinar: CX Bootcamp, June 2018

CX Leader Webinar: VOC Bootcamp from Medallia, July 2018

Get in touch with one of our CX experts.