Clarivate is committed to providing its customers with a highly secure and reliable environment.
We have implemented a multi-tiered security program based the ISO 27001 standards as the basis for our Information Security Management System, ensuring strong security across technology, product security, and overall processes. The security framework covers personnel security, user access management, infrastructure security, endpoint and virus protection, patch management, security monitoring, incident response, device lockdown, operations security, capacity management, vulnerability scanning, risk assessment, physical security, third-party vendor management. This includes a Responsible Disclosure Program.
Clarivate prioritizes regular training, risk assessments, vulnerability scanning, and compliance audits to maintain a secure environment. We also emphasize controlled access to our facilities and review third-party data centres to ensure adherence to security standards.