Our team works as an extension of yours, reducing your workload and allowing your staff to focus on more valuable strategic work.
We provide support in multiple languages to help ensure open and clear communication. Our docketing specialists work with the EPO, WIPO and national patent and trademark offices to handle all correspondence and formalities across the entire prosecution cycle.
All received communication is docketed in your IP management system through remote access, ensuring seamless workflow integration. Our team is well versed with all the major systems on the market.
Receive regular reporting with detailed metrics on quality, turn-around-time and productivity so you know you are getting the most efficient service.
Our operations center is ISO27001 certified with controls to ensure ultimate confidentiality, integrity and security of your data.
All clients have a dedicated contact person on the docketing team. This single point of contact ensures requests, concerns, and feedback are received and rigorously processed.
“The firm transferred this entire responsibility to Clarivate by offloading 400 cases, and Mary Ann estimates she has gained up to 12 more hours per week to concentrate on the firm’s other essential objectives. “