Depending on where you are located or where you reside, you may have certain rights granted to you over your personal data under local data protection laws. We will honor the requests you make related to your rights as the law requires – this means in some cases, there may be legal or other official reasons that we may not be able to fulfill the specific request you make related to your rights.
What rights may be available to you?
The following rights are available to all individuals in the European Union. The rights available to you may differ based upon local data protection laws. Please contact us through the contact information set forth below if you have further questions about the rights that Clarivate makes available to you.
Information and access. You may have a right to know what personal data we hold about you and be given information about how we process or have processed it. You may also have the right to obtain confirmation from us that we process your personal data, and if so, to request access to or a copy of such personal data. To the extent permitted by law, we may charge a reasonable fee based on administrative costs for copies of your personal data requested by you.
Correction: You may have the right to request that we correct inaccurate personal data we hold about you. You may also have the right to have incomplete personal data completed.
Erasure. You may have the right to request that we erase some or all of your personal data.
Restriction. You may have the right to ask us to restrict further processing your personal data.
Objection. You may have the right to object that we process some or all of the personal data we hold about you.
Data portability. You may have a right to request to receive your personal data in a structured, commonly used and machine-readable format, or, where feasible, to have us transfer your personal data directly to another organization.
The right to withdraw consent. You may have the right to withdraw your consent to the processing of your personal data where we rely solely on your consent for processing such data. Your withdrawal will not affect the lawfulness of our processing based on your consent before your withdrawal, and you can always give us your consent again in the future.
Automated individual decision-making. You may have the right not to be subject to a decision based solely on automated processing of your personal data, including profiling, which produces legal or similarly significant effects on you. We will inform you if automated individual decision-making takes place.
Right to complain. If you believe that we have infringed your rights, we encourage you to contact us first at email@example.com so that we can try to resolve the issue. However, you may have the right to lodge a complaint with an applicable data protection authority. For individuals in the European Union, please refer to this list of data protection authorities.
Responding to requests. We will aim to respond to your request within 30 days or the specific timeframe required by the laws applicable to personal data about you. We will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do are unable to comply with your request, whether in whole or in part, we will explain why.
California residents. To learn more about your rights under the California Consumer Privacy Act, please click here.
Virginia residents. To learn more about your rights under the Virginia Consumer Data Protection Act, please click here.
Individuals in Brazil. To learn more about your rights under the Lei Geral de Proteção de Dados No. 13.709/2018, please click here.
Exercising your rights. To exercise your rights as described above, please submit a request using one of the following methods:
Upon receiving a request from you, we will first verify your identity by matching the information you provide (including your name, email address, and phone number) with what we have on file for you. We may ask you for additional information to verify your identity or to comply with your request. We will complete your request in the timeline prescribed by the applicable privacy laws.