Effective Date: 25 May 2018,
Last updated: 1 August 2020
This Privacy Notice (“Notice”) describes how Clarivate (“Clarivate”, “we”, “us” and “our”) collect, use, share, secure, and eventually dispose of (collectively “process”) personal data. Personal data is any information that does, or could, identify you.
This notice applies to personal data collected by our websites, apps, and products (collectively “services”), and in the course of routine offline business contact with you where we are the data controller. Additional information on our personal data practices may be provided in offer descriptions, supplemental privacy notices or notices provided prior to or at the time of data collection. Certain Clarivate websites may have their own privacy notice – that describes how we handle personal data for those websites specifically. To the extent a notice provided at the time of collection or a website or service specific privacy notice conflict with this Notice, such specific notice or supplemental privacy statement will control.
Click on the links below to learn more about how we treat your personal data
Click here for our supplemental privacy notice for California consumers under the CCPA
This notice is addressed primarily to our customer representatives, service users (including visitors to our sites and trial users), supplier representatives, research participants and sales prospects.
It also includes specific information on domain name registrant data (“Registrant Data”). Click here for more information on how we treat Registrant Data.
It also applies to individuals whose personal data is processed as part of our services. For instance, if you are a publication author, a researcher, a patent holder, a party to an IP dispute or an individual otherwise involved in a such a dispute (e.g. a judge or an attorney), a clinical trials investigator or are otherwise an author of, or contributor to, reports, analysis, articles or other materials available in the public domain, your personal data may be included as content in our services.
Clarivate provides solutions for the discovery, protection and commercialization of ideas through curated content and unique tools. Our brands include CompuMark, Cortellis, Derwent, MarkMonitor, Techstreet, Web of Science, Darts-ip and DRG.
Clarivate is made up of a number of different legal entities, which together form the Clarivate group. To find out more about which legal entity makes decisions about the way other personal data is treated, please contact email@example.com.
We collect personal data directly from you:
We also collect personal data about you from third parties:
How you interact with us and the different services that we offer determine what personal data we collect about you.
The personal data we collect may consist of the following:
Sensitive personal data. We only process personal data about race or ethnicity; political opinions, or religious or philosophical beliefs; trade union membership; or genetic, biometric, health, or sex-life information (“special categories of personal data” as defined by the European Union General Data Protection Regulation) in very limited circumstances. For instance, if you actively provide or indicate such information in a user-controlled area of our services, for example a professional profile or whilst taking part in market research associated with our healthcare research and analytics services. We may occasionally collect personal data that are subject to enhanced security requirements, such as requiring a credit card or government-issued ID to complete a transaction you have requested.
Under European privacy law we need to identify a valid reason for using your personal data – known as a “lawful basis for processing”. Generally, we will process your personal data because:
This section sets out the purposes for which we may use your personal data. Your relationship with Clarivate will determine which of the purposes listed in this section apply to you.
Our legitimate interests in processing your personal data are mainly customer and product administration, provision, improvement and development of our services, protection of legal rights and marketing. More detailed information about these legitimate interests is set out below.
Your personal data will, depending on the purposes of processing, be disclosed to different individuals and organizations, including:
Clarivate maintains appropriate administrative, technical, and physical security measures to protect your personal data from accidental loss and unauthorized access or use. These measures may include encryption, firewalls, roles-based data access, intrusion-detection software, and physical access controls to data centers. However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will never occur.
Please read the cookie notice for detailed information about the cookies and other tracking technologies used on our services. The cookie notice includes information on how you may disable these technologies.
We store your personal data throughout the period of your relationship with us and retain it for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying legal, accounting, or reporting obligations or to resolve disputes. For more information on how long we store your data, please contact us at firstname.lastname@example.org.
Clarivate is a global business, and your data may be transferred to countries with different privacy and data protection laws than your own, including to countries such as the United States.
We protect our transfers from the European Economic Area with approved legal safeguards that may include: (1) the existence of a European Commission adequacy decision (covering, for example, transfers to Canada, New Zealand, and Switzerland; (2) Clarivate’s Intra-Group Agreement incorporating Standard Contractual Clauses approved by the European Commission; (3) Standard Contractual Clauses and other contract terms executed between Clarivate and a third-party data processor; or (4) the existence of Binding Corporate Rules or other certification mechanism approved by the European Union.
In certain circumstances, depending on where you are located or where you reside, local data protection laws may give you rights with respect to your personal data. You can find more information about these rights and how to exercise them here. These rights may be subject to certain exceptions and we are only required to honor rights to the extent that they have been granted to you and apply to you under applicable data protection laws.
Marketing: We may send you marketing communications, for example event invitations, white papers, and information about our services that may interest you. We will obtain your prior consent to do this when local law requires it.
You can opt out of our marketing communications at any time – all Clarivate marketing e-mails contain an “unsubscribe” or “manage my preferences” link. If you have questions regarding our use of your information for marketing purposes, please contact the Clarivate Marketing Team.
Our services may contain links to third party sites. Clarivate is not responsible for the privacy practices of such third-party sites. We encourage you to read the privacy statement of each and every site that you use that collects personal data about you.
Our services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal data from children under the age of 13. If you are under 13, please do not attempt to register for services or send any personal data about yourself to us.
Our services may include social media features, such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on a website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy notice of the company providing it. In addition, if you use social media or other third-party services (e.g., Facebook or Google) to login to our services, these third parties may be able to collect information about you in accordance with their own privacy notices. We do not control the privacy practices of these third parties, and you should review their privacy notices carefully.
This notice only relates to our processing of personal data where we make decisions about how data is treated.
Some of our customers or business partners may enter your personal data into our services, provide or have us collect your personal data in order for us process such data on their behalf. This includes but is not limited to services such as Techstreet private-label stores (i.e. online stores operated by third-party standards publishers) and ScholarOne Manuscripts. We do not make decisions about how your personal data is processed in those instances.
To find out more about how these customers and business partners treat your personal data, you should refer to their own privacy notices to you.
Where we need to give you additional information about how your personal data is used in relation to specific services, we will provide separate or additional privacy notices.
From time to time, we may update this notice. Any changes will be effective when we post the revised notice. This notice was last updated as of the effective date listed above. If the notice changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the notice may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any concerns about how we process your personal data, please contact us at email@example.com or via the mailing address below. We hope that we can satisfy any queries you may have about the way in which we process your personal data.
If you want to exercise your rights over your data, you can learn more and submit requests here.
160 Blackfriars Road
London SE1 8EZ
Clarivate Analytics (US) LLC
1500 Spring Garden Street
Philadelphia, PA 19130