Maintaining the highest level of trust and ethics in all we do.

At Clarivate, we champion the world’s leading innovators. These organizations place great trust in us and rely on our content and services for critical decisions. Our continued success depends upon our reputation for professionalism and integrity, which requires us all to maintain the highest level of trust and ethics in all we do.

Conducting business with honesty and integrity is one of our most important goals. Ethical governance is fundamental to how we operate. From anti-corruption to risk management.

Our Code of Conduct is one of the cornerstones of our compliance program. It covers a broad range of topics, which all speak to the principles and values that help us build a strong culture of ethics. Our code of conduct is reviewed and approved by the Board annually and all colleagues are required to adhere to it.

At Clarivate, we believe that the best results come from working together in respectful partnership with our colleagues and customers. We aim to delight our customers in all that we do – by gathering facts and insights and delivering what you need when you need it before you’ve had a chance to ask. We are committed to acting with integrity and are accountable to ourselves, our colleagues, our customers and our communities.

Information and information systems are critical and vitally important Clarivate assets. Without reliable and properly secured information and information systems, Clarivate operations would be significantly impacted.  Our Information Security Awareness program focuses on educating our people about potential threats to data and information. These threats usually target human behavior, so our aim is to help all employees take responsibility for protecting not only Clarivate data, but their personal data as well.

At Clarivate, we are committed to ensuring the protection of the personal data we process, and to providing a compliant and consistent approach to data protection. We are also committed to upholding the highest ethical standards through a robust global data protection program which is based on a strong foundation of internationally accepted privacy principles. We operate through core values of transparency, accountability and security to help us build and preserve trust of our colleagues, customers, vendors, partners and shareholders.

We have a zero-tolerance approach to any form of modern slavery, servitude, forced or compulsory labor and human trafficking. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within our business or our supply chain. We are firmly opposed to forced labor and all forms of labor exploitation. We continually work towards minimizing the risk of human rights violations throughout our supply chain and encourage and support equality. We value all people and, through our colleague resource groups and community engagement efforts, strive to engage and role model equity and equality in all we do.

Our 2020 scorecard goals.

Ethical business

100% of colleagues complete Code of Conduct training

Increase transparency through launch of the Clarivate Privacy Center


100% of colleagues complete cybersecurity training

Customer delight

Increase from 76 to 78 as measured in bi-annual customer delight survey


Maintaining the highest standards in all we do.

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