Support

Contact Customer Care in your region

Product and technical support

Americas

Science

Such as Web of Science, EndNote  and  Cortellis

United States / Canada
+1 8003364474

Latin America
+1 8882164101
Monday – Friday
9.00am – 8.00pm (UTC–5)

Patent Research

United States
+1 8778572477
Monday – Friday
9.00am – 8.00pm (UTC-5)

ScholarOne

United States
+1 8885031050
+1 4349644100
Monday – Friday
24 hours ending at 8.30pm (UTC-5) on Friday

CompuMark

United States
+1 8006928833

Canada
+1 8005616240
Monday – Friday
24 hours

IP Management

United States
+1 8665823705
Monday – Friday
8.30am – 5.30pm (UTC–5)

Techstreet

United States
+1 8559999870
+1 7347808000
Monday – Friday
9.00am – 7.00pm ending at 6.00pm (UTC-5) on Friday

Europe, Middle East, Africa

Science, Patent Research and ScholarOne

United Kingdom
08003288044
+44 8003288044
+44 2035642068
Monday – Friday
9.00am – 5.00pm (UTC)

CompuMark

Belgium
+32 22008998

France
+33 157324799

Germany
+49 69153253300

Italy
+39 0223331221

United Kingdom
+44 2035645888
Monday – Friday
24 hours (local languages during local working hours)

IP Management

Germany
+49 7614590750
Monday – Friday
8.30am – 5.00pm (UTC+1)


Australia, New Zealand and Asia

Science, Patent Research and ScholarOne

China
+86 4008822031
+86 02180369475
Monday – Friday
9.00am – 5.00pm (UTC+8)
Hong Kong
800905720
Monday – Friday
9.00am – 6.00pm (UTC+8)
India
0008004402182
Monday – Friday
9.00am – 6.00pm (UTC+5.30)
Japan
08008888855
+81 345893107
Monday – Friday
9.30am – 5.30pm (UTC +9)
Korea
+82 261054227
Monday – Friday
9.00am – 6.00pm (UTC+9)
Taiwan
00801491138
Monday – Friday
9.00am – 6.00pm (UTC+8)
Australia
1800 312965
Monday – Friday
9.00am – 7.00pm (UTC +10)
New Zealand
0800443162
Monday – Friday
9.00am – 7.00pm (UTC +10)
 

Malaysia
+60 377240905

Philippines
+63 27926036

Singapore
+65 68132065

Thailand
+66 27873077

Vietnam
28 4458 2384

CompuMark

Australasia
+61 1800 312965

Japan
+81 0345893101

IP Management

Japan
+81 0345893250
Monday – Friday
9.30am – 5.30pm (UTC+9)

Customer and account support

Americas

United States
+1 8003364474
Monday – Friday
8.00am – 6.00pm (UTC–5)

 

Europe, Middle East, Africa

United Kingdom
08003288044
+44 8003288044
+44 2035642068
Monday – Friday
9.00am – 5.00pm (UTC)

 

Australia, New Zealand and Asia

China
+86 4008822031
+86 02180369475
Monday – Friday
9.00am – 5.00pm (UTC+8)

Hong Kong

800905720
Monday – Friday
9.00am – 6.00pm (UTC+8)

India

0008004402182
Monday – Friday
9.00am – 6.00pm (UTC+5.30)

Japan

+81 345893107
Monday – Friday
9.30am – 5.30pm (UTC +9)
Korea
+82 261054227
Monday – Friday
9.00am – 6.00pm (UTC+9)
Taiwan
00801491138
Monday – Friday
9.00am – 6.00pm (UTC+8)

Australia
1800 312965
Monday – Friday
9.00am – 7.00pm (UTC +10)

New Zealand
0800443162
Monday – Friday
9.00am – 7.00pm (UTC +10)

 

Malaysia
+60 377240905

Philippines
+63 27926036

Singapore
+65 68132065

Thailand
+66 27873077

Vietnam
28 4458 2384

Our policy towards the use of cookies
All Clarivate Analytics websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.
close