Contact Customer Care in your region
Americas Monday-Friday, 24 hours
United States / Canada
+1 8003364474
Latin America
+1 8882164101
United States
+1 8885031050
+1 4349644100
United States
+1 8555066860
Monday-Friday
9.00am – 6.00pm
Europe, Middle East, Africa Monday-Friday, 24 hours
United Kingdom
+44 8003288044
+44 2035642068
United Arab Emirates
+44 8003288044
+44 2035642068
CompuMark Monday-Friday, 24 hours
Local language support during local working hours
| Belgium +32 22008998 |
France +33 157324799 |
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| Germany +49 69153253300 |
Italy +39 0223331221 |
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| United Kingdom +44 2035645888 |
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Europe, Middle East, Africa
+32 28964701
Monday-Friday
9.00am – 6.00pm
Asia Pacific Local time
Web of Science, EndNote, Cortellis, Derwent, Innography and ScholarOne
| China (400) 8424896 +86 02180369475 Monday – Friday 9.00am – 5.00pm |
Hong Kong 800 905 720 Monday – Friday 9.00am – 6.00pm |
India 0008004402182 Monday – Friday 9.00am – 6.00pm |
Japan 0800-170-5577 +81 345893107 Monday – Friday 9.30am – 5.30pm |
| Korea +82 261054227 Monday – Friday 9.00am – 6.00pm |
Taiwan 0080 1491138 Monday – Friday 9.00am – 6.00pm |
Australia 1800 312965 Monday – Friday 9.00am – 7.00pm |
New Zealand 0800443162 Monday – Friday, 9.00am – 7.00pm (UTC +10) |
Monday-Friday, 24 hours
| Malaysia +60 377240905 |
Philippines +63 27926036 |
Singapore +65 68132065 |
Thailand +66 27873077 |
| Vietnam +84 28 4458 2384 |
Australasia
+61 1800 312965
Monday-Friday, 9.00am – 7.00pm
Japan
+81 345892300
Monday-Friday, 9.30am – 5.30pm
Billing and Invoice Inquiries
Americas Monday-Friday, 24 hours
United States
+1 8003364474
Europe & Middle East Monday-Friday, 24 hours
| United Kingdom +44 8003288044 +44 2035642068 |
United Arab Emirates +44 8003288044 +44 2035642068 |
Asia Pacific Local time
| China (400) 8424896 +86 02180369475 Monday – Friday 9.00am – 5.00pm |
Hong Kong 800 905 720 Monday – Friday 9.00am – 6.00pm |
India 0008004402182 Monday – Friday 9.00am – 6.00pm |
Japan 0800-170-5577 +81 345893107 Monday – Friday 9.30am – 5.30pm |
| Korea +82 261054227 Monday – Friday 9.00am – 6.00pm |
Taiwan 0080 1491138 Monday – Friday 9.00am – 6.00pm |
Australia 1800 312965 Monday – Friday 9.00am – 7.00pm |
New Zealand 0800443162 Monday – Friday, 9.00am – 7.00pm (UTC +10) |
Monday-Friday, 24 hours
| Malaysia +60 377240905 |
Philippines +63 27926036 |
Singapore +65 68132065 |
Thailand +66 27873077 |
| Vietnam
+84 28 4458 2384 |