Practical Guide

Improving end-to-end customer experience with Clarivate: being prepared

In this series of blogs, Kerri Nelson, Chief Operations Officer, Clarivate talks about how companies can improve their end-to-end customer experience, starting with being responsive. Clarivate Customer Experience Services offers consulting, analytics and software that builds end-to-end Customer Delight programs, helping companies improve their customer experience in order to deliver better financial results such as […]

Improving end-to-end customer experience with Clarivate: treating everyone as your customer

Kerri Nelson, Chief Operations Officer, Clarivate talks about how companies can improve their end-to-end customer experience, treating everyone as a customer. Clarivate implemented a global Customer Delight program in 2019 and a year later acquired CustomersFirst Now, a trusted CX company offering consulting, analytics and software that builds end-to-end Customer Delight programs. Now known as […]

How to find the right journal for your research (using actual data)

Want to help your research flourish? We share tips for using publisher-neutral data and statistics to find the right journal for your research paper. The right journal helps your research flourish. It puts you in the best position to reach a relevant and engaged audience, and can extend the impact of your paper through a […]

A researcher’s complete guide to open access papers

Open access is one of the most effective ways of ensuring your findings can be read and built upon by a broad audience. Sharing your papers and data without restrictions can help to build a better research culture, and lead to faster, more advanced outcomes for the global challenges we face today. Open access isn’t […]

Systematic review tips every librarian should know

Read our systematic review tips for librarians. Learn what they are and discover best-practice search tips and guides for researchers at your institution. You can also register for our webinar to learn more.   Librarians bring unique value to the systematic review process. Your knowledge of databases and search strategies can help researchers at your […]

The literature review | your definitive guide

This is our ultimate guide on how to write a narrative literature review. It forms part of our Research Smarter series. Learn more best practice tips by registering for our upcoming webinar.   How do you write a narrative literature review? Researchers worldwide are increasingly reliant on literature reviews. That’s because review articles provide you […]

6 Common Flaws To Look Out For in Peer Review

It’s not always easy to spot flaws in research papers. Sometimes an error is glaringly obvious – like a vague abstract with no aim and little data – and other times it’s like finding a needle in a stack of pins. (Like, really, really sharp pins that leave you dreaming of haystacks). Luckily, the solution […]

Find top authors in a research field: What you need to know

Our blog to help you find top authors is part of our Research Smarter series. This series is dedicated to helping you get familiar with your research field. Download our cheat sheet, which brings together top tips for finding relevant journals, papers, and authors in a field. You can also read the related blog posts […]

Three tips to save hundreds of hours writing research papers

This blog about writing research papers is part of our Research Smarter series. This series is dedicated to helping you get familiar with your research field. Wath our on-demand webinar, ‘Tips to save hundreds of hours writing research papers’ and read the related blog posts in our series. A well-referenced manuscript is central to sound, […]

Research paper search: tips you’ll wish you knew

This is our ultimate guide to helping you find a research paper in the Web of Science™ that’s relevant to your field of study. It forms part of our Research Smarter series.  Finding relevant journal articles in your field is critical to a successful research project. Unfortunately, it can be one of the hardest, most […]