Amplifying our strategic commitments to sustainability worldwide

Tiffani Shaw, Chief of Staff at Clarivate, discusses how we are amplifying our strategic commitments to driving sustainability worldwide and shares highlights from our 2021 Clarivate sustainability report.

About this time last year, we published our first annual sustainability report for Clarivate. Since then, we have been moving full speed ahead – remaining focused on ways we can take action faster with greater purpose, making sustainability part of our global culture and improving our measurement and reporting capabilities.


Connecting SDGs to everything we do

As we share our 2021 sustainability report, we have made significant progress towards quantifying our contributions and mapping our solutions to the 17 United Nations SDGs by going through a ‘materiality mapping’ exercise. This initiative provided a clear view of our current state and in the process, identified four key focus areas where we can make the biggest impact today. These include SDG 3: Good health and well-being, SDG 4: Quality education, SDG 9: Industry, innovation and infrastructure, and SDG 12: Responsible consumption and production.

We’re excited to share that 46% of our 2021 revenue at Clarivate is aligned with the United Nations Sustainable Development Goals and 51% of the companies ranked in the Dow Jones Sustainability World Index work in partnership with us. Over 130 million students worldwide use our solutions to enhance their learning and research experience and 48 out of 50 of the top R&D companies work with us to accelerate innovation. We are continuing to empower people with a sense of responsibility and shared commitment to driving a sustainable future as a path to growth, engagement and long-term success.

“At Clarivate, we have committed to sustainability as a strategic business imperative, elevating environmental, social and corporate governance issues by empowering our corporate leaders, customers and colleagues to play a critical role in driving real change.”

Tiffani Shaw, Chief of Staff


Driving real, measurable change

Some of our bold, ambitious goals include achieving carbon neutrality by 2024 with our sights on achieving a net-zero future as members of the “Business Ambition for 1.5” campaign – an urgent call to action from a global coalition of UN agencies, business and industry leaders, in partnership with Race to Zero. We have committed to setting a Science-Based Target, which we will share later this year. In addition, we are aligning executive pay to performance against Environment, Social and Governance (ESG) goals and getting listed on the Dow Jones Sustainability Index and FTSE4GOOD Index.


Sustainability is a shared imperative

It’s hard to talk about sustainability in a vacuum, without thinking about the bigger picture – our colleagues, our customers and our supply chain. We acknowledge that the decisions we make and actions we take impact our global communities, our planet and our future.

We have created a cascading framework to increase the visibility of ESG throughout our value chain. We are partnering with EcoVadis, to help ensure we work with sustainable vendors and suppliers around the world who share our ESG philosophy and commitment.

Our colleagues worldwide have mobilized around giving back, contributing more than 14,000 hours of volunteer service in 2021 to help make an impact on the world’s greatest challenges and opportunities. We are also tracking our progress through customer success stories – helping our customers leverage information, insights and innovation to solve some of the most pressing global challenges, from climate change and disease management to helping educational institutions educate the next generation of leading-edge scientists, sustainable resource use and more.


Continuing to listen and learn

Like many organizations, we know we have a lot more to do and are ensuring we remain focused and committed to learning more about our strategic opportunities, capabilities and challenges when it comes to sustainability. Our goals are published and aligned to the United Nations Sustainable Development Goals (SDGs).

At Clarivate, we believe human ingenuity can identify sustainable solutions for some of the world’s most complex challenges. We all have an essential role to play to drive positive, meaningful impact for years to come. Be sure to follow our progress and join the conversation at to learn more. We welcome your feedback as we work hard to build a sustainable company that is set up for long term success.


About the author

Tiffani Shaw is Chief of Staff at Clarivate. She leads our Customer Delight program (designed to improve our customers’ experience and create scalable customer-centric models globally), M&A integrations and Sustainability. Tiffani is also responsible for the Customer Care, Sales Experience and Operations teams. She joined Clarivate from the University of Iowa Center for Advancement, where she was Executive Vice President and Chief Operating Officer, overseeing operations and leading the strategic vision to advance the institution through engagement and philanthropy. Prior to that, Tiffani was the organization’s Chief Financial Officer for 10 years. Tiffani serves on the board of the Association of Governing Boards of Universities and Colleges, as well as the Council for Graduate Schools.