Journal Citation Reports

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Introduction

All researchers, regardless of ability, need access to scholarly information. Clarivate is committed to providing all our users with a fully accessible experience for research, teaching and learning.

At Clarivate, we make every effort to ensure that our platforms – including Journal Citation Reports (JCR) – can be used by everyone. Journal Citation Reports (JCR) is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2).

Users of Journal Citation Reports (JCR) should be able to:

Navigate most of the web application using a keyboard only
Navigate to most of the web application using a screen reader
Go directly to main content areas on the page using skip links
Experience a logical and consistent tab order for majority of the interactive elements
Zoom in up to 200% using browser tools without text spilling off the screen.

There may be some parts of this website that are not fully accessible:

Some PDFs may not be accessible to screen readersSome data visualizations may not be fully accessible to screen readers
Most form fields are clearly described, some form fields are not labeled
Some elements are missing ARIA labels
Some 3rd party tools, like the resource guides, may not be fully accessible
Text is able to be magnified up to 200% without loss of functionality. Some content is disrupted at 400% magnification.
Some interface elements lack clear programmatic labels, roles, or values, which may hinder assistive technologies from accurately interpreting their function.

Accessibility features and gaps

Content accessibility

Journal Citation Reports (JCR) is a trusted, independent source of journal intelligence that provides publisher‑neutral metrics and analysis to support informed evaluation of scholarly journals. JCR delivers transparent insights such as the Journal Impact Factor (JIF) and additional indicators by clearly showing the relationship between article‑level and journal‑level citations, with direct links to source content in the Web of Science Core Collection. While JCR presents evaluation data and contextual information about journals, it does not host or control the accessibility of the full‑text articles published by journals or content available on external sites. Some help resources may link to instructional videos hosted on the Clarivate marketing website, which is outside the JCR product experience. We encourage publishers to upload accessible content, and to include links to accessible materials to ensure accessibility for all.

Technical information about this site’s accessibility

Journal Citation Reports is committed to making its website accessible, in accordance with:

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Conformance Report (VPAT 2.5 and WCAG) for Journal Citation Reports (JCR) for details.

How we tested this platform

The accessibility of Journal Citation Reports (JCR) is a continual effort at Clarivate. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

Journal Citation Reports (JCR) code is checked for accessibility using a range of automated and manual checks including but not limited to:

Color Contrast Analyzers provided by WebAIM and Deque
Deque axe accessibility testing tools
High Contrast Chrome extension
Keyboard-access manual testing and assessment
WAVE (Web Accessibility Evaluation tool) provided by WebAIM
ANDI (Accessible Name & Description Inspector) tool
Chrome Developer Tools
HeadingsMap
Screen readers such as JAWS, NVDA, and VoiceOver

Journal Citation Reports (JCR) is tested on the latest versions of Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers, and Android and iOS devices.

Accessibility testing is part of our ongoing development lifecycle in addition to annual reviews. The last full accessibility audit was conducted in April 2026. The test was carried out internally at Clarivate.

What we’re doing to improve accessibility at Clarivate

Accessibility of our tools and content is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. Learn more about Accessibility in our Academic and Government Products.

Some of our ongoing efforts includes:

Maintaining a network of trained accessibility champions, providing knowledge-sharing through the cross-functional Accessibility Council and access to external experts
Integrating accessibility at the design stage, building accessibility throughout the development lifecycle
Providing accessibility awareness training for all colleagues, and dedicated training for developers and quality assurance engineers, encouraging team members to pursue certifications
Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA
Consulting with accessibility experts for ongoing consultation and 3rd party audits
Growing our accessibility program with dedicated in-house experts, including IAAP Web Accessibility Specialist (WAS) Certified and DHS Trusted Tester Certified colleagues
Continuously making improvements to remediate known issues and customer cases
Working with our content providers to improve the accessibility of content on our platforms

Support and Feedback

If you have difficulty accessing specific Clarivate content or features you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Reports can be reached at: wosg.support@clarivate.com

Preparation of this accessibility statement

This accessibility statement was prepared on April 2026. It was last reviewed in April 2026.

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