Converis

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Introduction

All researchers, regardless of ability, need access to scholarly information. Clarivate is committed to providing all our users with a fully accessible experience for research, teaching and learning.

At Clarivate, we make every effort to ensure that our platforms, including Converis, can be used by everyone. Converis is developed with accessibility in mind and is evaluated against WCAG 2.2 Level AA requirements as part of our ongoing accessibility program.

Users of Converis should be able to:

Navigate most of the web application using a keyboard only
Navigate to most of the web application using a screen reader
Experience a logical and consistent tab order for majority of the interactive elements
Zoom in up to 200% using browser tools without text spilling off the screen.
Programmatically determine the name, role, state, and value of most user interface components.

There may be some parts of this website that are not fully accessible:

Some interface elements do not have clear programmatic labels, roles, or values, and some content lacks appropriate associations, which may make it difficult for assistive technologies to accurately interpret their purpose.
Semantic HTML elements (such as buttons, links, and form controls) are not used consistently, increasing reliance on ARIA and reducing overall robustness for accessibility.
Most buttons and links are clear, but some do not provide sufficient context or descriptive text, making their purpose unclear.
Keyboard focus indicators are present but may be difficult to see on some interactive elements
Horizontal scrolling may be required when content is zoomed to approximately 200%.
Text can be magnified up to 200% without loss of functionality; however, some content may become disrupted at 400% magnification

Technical information about this site’s accessibility

Converis is committed to making its website accessible, in accordance with:

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Conformance Report (VPAT 2.5 and WCAG) for Converis for details.

How we tested this platform

The accessibility of Converis is a continual effort at Clarivate. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

Converis code is checked for accessibility using a range of automated and manual checks including but not limited to:

TPGI’s Color Contrast Analyzer
Deque’s axe DevTools accessibility testing tool
ANDI (Accessible Name & Description Inspector) tool
Chrome Developer Tools
HeadingsMap
Keyboard-access manual testing and assessment
NVDA (NonVisual Desktop Access).

Converis is tested on the latest versions of Chrome, and Edge, and on a Windows computer.

Accessibility testing is part of our ongoing development lifecycle in addition to annual reviews. The last full accessibility audit was conducted in 2026. The test was carried out internally at Clarivate.

What we’re doing to improve accessibility at Clarivate

What we’re doing to improve accessibility

Accessibility of our tools and content is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. Learn more about Accessibility in our Academic and Government Products

Some of our ongoing efforts includes:

Maintaining a network of trained accessibility champions, providing knowledge-sharing through the cross-functional Accessibility Council and access to external experts
Integrating accessibility at the design stage, building accessibility throughout the development lifecycle
Providing accessibility awareness training for all colleagues, and dedicated training for developers and quality assurance engineers, encouraging team members to pursue certifications
Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA
Consulting with accessibility experts for ongoing consultation and 3rd party audits
Growing our accessibility program with dedicated in-house experts, including IAAP Web Accessibility Specialist (WAS) Certified and DHS Trusted Tester Certified colleagues
Continuously making improvements to remediate known issues and customer cases
Working with our content providers to improve the accessibility of content on our platforms

Support and feedback

If you have difficulty accessing specific Clarivate content or features you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Submit questions or issues by opening a case using the Converis Support Portal and if you don’t have credentials ask your Converis admin to submit a case on your behalf.

Preparation of this accessibility statement

This accessibility statement was prepared on November 2026. It was last reviewed on November 2026.

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