EndNote Fusion

Introduction

All researchers, regardless of ability, need access to scholarly information. Clarivate is committed to providing all our users with fully accessible experience for research, teaching and learning.

At Clarivate, we make every effort to ensure that our platforms – including EndNote Fusion – can be used by everyone. EndNote Fusion is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2).

Accessibility features and gaps

Users of EndNote Fusion should be able to:

• navigate most of the website using just a keyboard.
• listen to most of the website using a screen reader.
• navigate most of the website using speech recognition software
• zoom in up to 125% using browser tools without text spilling off screen.

There may be some parts of this website that are not fully accessible:

• some content and functionality may not be accessible using just a keyboard
• many pages do not have unique page titles
• some information about the name and state of interactive elements, such as accordions, dropdown menus, input fields, etc., may not be available to screen readers
• at high magnifications, zoom may interfere with access to content and features
• the layout of the website adjusts to fit comfortably in an iPad view. It is not designed for a mobile device; therefore, the text will not reflow in a single column when you minimize the size of the browser window
• most older PDF documents are not fully accessible to screen reader software
• some of our online forms are difficult to navigate using just a keyboard

If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

Technical information about this site’s accessibility

EndNote Fusion is committed to making its website accessible, in accordance with:

• Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2)
• Section 508 of the US Rehabilitation Act for features and functions.
• The Americans with Disabilities Act (ADA)
• EU Directive on the accessibility of websites and mobile applications of public sector bodies 2016
• UK Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Conformance Report (VPAT 2.5 and WCAG) for EndNote Fusion for details.

How we tested this platform

The accessibility of EndNote Fusion is a continual effort at Clarivate. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

EndNote Fusion code is checked for accessibility using a range of automated and manual checks including but not limited to:

• Color Contrast Analyzers provided by Deque and Chrome extension
• Deque axe accessibility testing tools
• High Contrast Chrome extension
• Keyboard-access manual testing and assessment
• WAVE (Web Accessibility Evaluation tool) provided by WebAIM
• Screen readers such as Narrator and VoiceOver

EndNote Fusion is tested on the latest versions of Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers.

The website was last tested in October 2025. This was a brief audit of key user flows and new features, conducted internally at Clarivate. Accessibility testing is part of our ongoing development lifecycle in addition to annual reviews.

Accessibility of EndNote Fusion

This section provides additional details about the accessible EndNote Fusion features.

Keyboard navigation

Features related to key tasks in EndNote Fusion, and its add-ons and support resources are navigable with just a keyboard. The Tab, Enter/Return, and the arrow keys can be used to:

EndNote Fusion

• Navigate the utility toolbar and Reference Actions
• Upload PDFs
• Import references directly from a third-party database
• Edit a reference while in viewing references in the Full View layout
• Assign references to a folder (from Reference Actions)
• Change how references are displayed (Normal, Table, Citation, and Full View)
• Create citations and a bibliography in the desired citation style
• View a PDF and navigate through comments (inserted via EndNote Fusion)
• Move / copy references and folders
• Manage folders
• Use EndNote Fusion tools such as Find Duplicates and Extensions & Add-ons

Save to EndNote Fusion web extension

• Navigate and select from a list of references found
• Edit a single reference and import settings
• Navigate through import process

EndNote Fusion for Word and Hangul and EndNote Fusion for Google Docs (Windows)

• Insert and edit in-text and footnote citations
• Change Projects and folders
• Change the current citation style
• Change language
• Note: In EndNote Fusion for Hangul, you must tab through all the main menu options before reaching the main content of the screen

EndNote Fusion for Word and EndNote Fusion for Google Docs (Mac)

• Change Projects and folders
• Change the citation style
• Change language
• Insert and edit in-text and footnote citations

If you need to navigate EndNote Fusion add-ons using only a keyboard, we recommend getting familiar with the keyboard shortcuts available in Word and Google Docs.

Please see the Non-accessible Content section for areas where keyboard navigation is incomplete.

Screen readers

In addition to visible content, EndNote Fusion has background data that can support accessibility by being detectable by screen readers. This data includes hidden landmarks, descriptions of state (“this section is collapsed”), and other code.

EndNote Fusion and its add-ons and support resources were tested using the latest screen reader versions. The following reader and browser combinations were tested.

Platform/Browser/Screen Reader combinations:

Product	Testing combination
EndNote Fusion	Windows 10 + Edge + Narrator & iOS Sequoia  + Chrome + VoiceOver
Save to EndNote Fusion bookmarklet	Windows 10 + Edge + Narrator & iOS Sequoia  + Chrome + VoiceOver
Save to EndNote Fusion extension	Windows 10 + Edge + Narrator & iOS Sequoia  + Chrome + VoiceOver
EndNote Fusion for Google Docs	Windows 10 + Edge + Narrator & iOS Sequoia  + Chrome + VoiceOver
EndNote Fusion for Word (Windows)	Windows 10 + Edge + Narrator
EndNote Fusion for Word (Mac)	iOS Sequoia  + Chrome + VoiceOver
Endnote Fusion for Word Hangul (Windows)	Windows 10 + Edge + Narrator + Hangul Word Processing (HWP)

Magnification

The EndNote Fusion interface was developed to be viewed comfortably on a tablet; it was not designed for use on mobile devices. While the website only supports a limited zoom level (125%), the following EndNote Fusion add-ons support higher magnifications (using built-in browser settings, such as CTRL +/- for Windows and Command +/- for Macs) without text spilling off-screen.:

• With the exception of the login screen, Save to EndNote Fusion bookmarklet supports a zoom up to 300%
• ENDNOTE FUSION FOR GOOGLE DOCS supports a zoom up to 400% unless a smaller window (or pop-up) appears above the main screen. When a pop-up is present, zooming in more than 175% may lead to hidden or overlapping content.
• When using Word online, ENDNOTE FUSION FOR WORD supports a zoom up to 175%.

Google Chrome and Mozilla Firefox offer magnification add-ons.

Colors, contrasts and fonts

EndNote Fusion continuously improves stylesheets to meet minimum contrast specifications. Adjusting these aspects can also be changed using the built-in browser settings. Some browser extensions are available to change color and contrast options.

Non-accessible content

This section provides additional details about the EndNote Fusion content and features that are not fully accessible, and workarounds when available. There are current development efforts and future plans to remediate these items.

Keyboard navigation

The following functionality is not accessible by keyboard-only navigation:

EndNote Fusion

Adding references

• Upload reference files, such as .ris and .nbib
• Import references from other file types > Import from Mendeley > “Select the desired project” link
• Import references from other file types > Import from file > Import references modal

Create duplicate > Find ref info lightning bolt – Overlay is not keyboard accessible Sharing Folders

• Sharing settings > levels: Can read, Can annotate, Can modify combobox

Managing folders

• Customize the order of folders

Navigating references and reference details

• Citation view: Edit a reference containing a ‘missing data’ alert.

1. Navigate to a ‘missing data’ alert in the desired reference.
2. Press Enter/Return to open the Reference Editor pane. Focus will be placed on the input field missing data.

Create bibliography

• Differentiate authors with the same surname
• Back to all references button

PDF Viewer

• Zoom in/out, print, download, highlight, or add comments to the PDF. Workaround:
  • Use a screen reader to access the PDF Viewer toolbar with arrow keys

Manage Projects

• Header > institutional link is not in tab order

Save to EndNote Fusion bookmarklet

No longer supported, planned to be deprecated in 2027

• Export references to EndNote Fusion. Workaround:
  • Save to EndNote Fusion, Import, and Close button are accessible by keyboard when using a screen reader and arrow keys
  • Assign references to a folder
  • Edit the metadata of an individual reference (when a list of multiple references are displayed)

EndNote Fusion for Word (Windows)

• In Word 365 v16.0.13127.21668 and earlier, active focus automatically moves from the citation (content control in the document) to the ENDNOTE FUSION FOR WORD AND GOOGLE DOCS pane.

EndNote Fusion for Word Hangul (Windows)

• Insert/Remove bibliography
• Add references to an existing citation
• Elements and functionality are not accessible by keyboard when using the NVDA screen reader. Workaround:
  • The screen reader Windows Narrator is compatible with ENDNOTE FUSION FOR WORD AND GOOGLE DOCS Hangul

We continuously work on improving keyboard accessibility. If you have any feedback, please let us know through our contact details provided in the Support and Feedback section below.

General issues

• Names, roles, and states may not be discernible by a screen reader
• EndNote Fusion is not mobile-responsive

2027 accessibility roadmap

EndNote Fusion

Issue Description	Status	Remediation Timeline	WCAG 2.2 Criteria
Return focus from close modal to triggering element	Scheduled	Q1 2027	2.4.3 Focus Order (A)
Focus states for modals/dialog popups	Scheduled	Q2 2027	3.2.1 On Focus (A)
Image descriptions using alt attribute for images in onboarding flow	Scheduled	Q3 2027	1.1.1 Non-text Content (A)
Add landmarks to reference views	Scheduled	Q4 2027	1.3.1 Info and Relationships (AA)

EndNote Fusion for Word

Nothing additional planned for accessibility for EndNote Fusion for Word.

EndNote Fusion for Google Docs

Nothing additional planned for accessibility for EndNote Fusion for Google Docs.

Save to EndNote Fusion extension

Nothing additional planned for accessibility for Save to EndNote Fusion extension.

What we’re doing to improve accessibility at Clarivate

Making content accessible is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts include:

• The Clarivate Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities.
• Building relationships with colleges, universities, publishers and digital accessibility organizations to help make our educational solutions as accessible as they can be.
• Foster an accessibility culture within the business by funding courses and certification for employees e.g. Deque University courses, IAAP (International Association of Accessibility Professionals) CPACC and WAS qualifications.
• Consulting with accessibility experts such as Deque to audit and review our products.
• Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA.

How to report a problem

If you have difficulty accessing specific Clarivate content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Online and Chat: https://supportcenter.clarivate.com/s/product-or-technical-question?language=en_US&lPage=EndNote

Email: fusion.endnote.support@clarivate.com

Phone:
United States & Canada (toll free):
1-800-336-4474 (Option 4) or 1-855-258-5858

Outside North America:
+800 4997 4111 or +1 734-707-2513

Preparation of this accessibility statement

This accessibility statement was prepared on September 2, 2026. It was last reviewed on September 21, 2026.