Rosetta

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Introduction

Clarivate is committed to providing all our users with an accessible experience. We make every effort to ensure that our platforms – including Rosetta – can be used by everyone. The patron-facing experience and public pages of Rosetta is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1).

Accessibility features and gaps

Keyboard and screen reader use and navigation

Rosetta is committed to remediating any technical barriers reported by users. Please visit the support section of this page for more information.

Rosetta was designed with keyboard and screen reader access in mind. You should be able to navigate the application and complete core tasks using just a keyboard or screen reader.

Responsiveness to user-configured accessibility settings

Rosetta is responsive to accessibility setting changes at the operating system-level, for example changing or enabling alternative color themes like high contrast mode.

Technical information about this site’s accessibility

Rosetta is committed to making the patron-facing experience and public pages accessible, in accordance with:

This application is partially compliant with the Web Content Accessibility Guidelines v2.1 at levels A and AA.

How we tested this platform

The accessibility of Rosetta is a continual effort at Clarivate. Accessibility standards are built into our design and style guides and included as part of requirements in our software development and quality assurance pipeline.

Rosetta code is checked for accessibility using a range of automated and manual checks including but not limited to:

Deque’s axe DevTools scanners
Keyboard-access manual testing and assessment
NVDA (NonVisual Desktop Access) screen-reader
Applicable Standards/Guidelines

The patron-facing UI was last fully audited in 2023. The test was carried out by an external accessibility vendor, Deque. Accessibility testing is part of our ongoing development lifecycle in addition to periodic reviews.

What we’re doing to improve accessibility at Clarivate

What we’re doing to improve accessibility

Accessibility of our tools and content is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. Learn more about Accessibility in our Academic and Government Products

Some of our ongoing efforts includes:

Maintaining a network of trained accessibility champions, providing knowledge-sharing through the cross-functional Accessibility Council and access to external experts
Integrating accessibility at the design stage, building accessibility throughout the development lifecycle
Providing accessibility awareness training for all colleagues, and dedicated training for developers and quality assurance engineers, encouraging team members to pursue certifications
Consulting with accessibility experts for ongoing consultation and 3rd party audits
Growing our accessibility program with dedicated in-house experts, including IAAP Web Accessibility Specialist (WAS) Certified and DHS Trusted Tester Certified colleagues
Continuously making improvements to remediate known issues and customer cases
Working with our content providers to improve the accessibility of content on our platforms

Support and feedback

If you have difficulty accessing specific Clarivate content or features you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Current customers: submit questions or issues by opening a case using the Support Portal.

Preparation of this accessibility statement

This accessibility statement was prepared in December 2025. It was last reviewed in December 2025.

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