Esploro

Note: all of the links in this accessibility statement that are not clarivate.com web links open in a new tab

Introduction

All researchers, regardless of ability, need access to scholarly information. Clarivate is committed to providing all our users with a fully accessible experience for research, teaching, and learning.

At Clarivate, we make every effort to ensure that our platforms – including Esploro – can be used by everyone. Esploro is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2).

Users of Esploro should be able to:

Navigate most of the web application using a keyboard only
Navigate to most of the web application using a screen reader
Experience a logical and consistent tab order for majority of the interactive elements
The name, role, state, and value of most user interface components can be programmatically determined.
Customize color settings to enhance visual accessibility and select the most suitable contrast.

There may be some parts of this website that are not fully accessible:

At a zoom level of 400%, some content may overflow, overlap, or become truncated.
Although Esploro is responsive, it is not fully optimized for use on smartphones.
Skip to main content link is missing, but custom focus behavior helps users reach key form fields directly, reducing the need to navigate repetitive content.
Some interface elements lack clear programmatic labels, roles, or values, which may hinder assistive technologies from accurately interpreting their function.

Accessibility features and gaps

Content accessibility

The Esploro portal provides access to the research and creative output of the institution’s faculty, students and staff. Researchers can contribute to the portal with research papers, theses, dissertations, books, reports, interviews, and datasets. Esploro does not control the accessibility of the content contributed by researchers. We encourage researchers to upload accessible content to Esploro, and to include links to accessible materials to ensure accessibility for all.

Technical information about this site’s accessibility

Esploro is committed to making its website accessible, in accordance with:

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Conformance Report (VPAT 2.5 and WCAG) for Esploro for details.

How we tested this platform

The accessibility of Esploro is a continual effort at Clarivate. Accessibility standards are built into our design and style guides and included as part of requirements in our software development and quality assurance pipeline.

Esploro code is checked for accessibility using a range of automated and manual checks including but not limited to:

Color Contrast Analyzer tool provided by TPGI
ANDI (Accessible Name & Description Inspector) tool
Chrome Developer Tools
Deque axe accessibility testing tools
Keyboard-access manual testing and assessment
NVDA (NonVisual Desktop Access) screen reader.

Esploro is tested on the latest versions of Edge, and on Windows computers.

The website was last tested in June 2025. The test was carried out internally at Clarivate.

What we’re doing to improve accessibility at Clarivate

What we’re doing to improve accessibility

Accessibility of our tools and content is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. Learn more about Accessibility in our Academic and Government Products

Some of our ongoing efforts includes:

Maintaining a network of trained accessibility champions, providing knowledge-sharing through the cross-functional Accessibility Council and access to external experts
Integrating accessibility at the design stage, building accessibility throughout the development lifecycle
Providing accessibility awareness training for all colleagues, and dedicated training for developers and quality assurance engineers, encouraging team members to pursue certifications
Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA
Consulting with accessibility experts for ongoing consultation and 3rd party audits
Growing our accessibility program with dedicated in-house experts, including IAAP Web Accessibility Specialist (WAS) Certified and DHS Trusted Tester Certified colleagues
Continuously making improvements to remediate known issues and customer cases
Working with our content providers to improve the accessibility of content on our platforms

Support and feedback

If you have difficulty accessing specific Clarivate content or features, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

If you have difficulty accessing specific Clarivate content or features with adaptive technology, contact us using the links provided below. Our support services are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Current customers: submit questions or issues by opening a case using the Support Portal.
Prospective customers: contact AlmaAccessibility@exlibrisgroup.com.

Preparation of this accessibility statement

This statement was last reviewed and updated in July 2025.

Product logins