Purchase Order Terms & Conditions

All Clarivate Purchase Orders are governed according to the terms and conditions listed here: Clarivate Global Purchase Order Terms and Conditions.

If you have any questions regarding the Purchase Order Terms and Conditions, contact the Clarivate Sourcing Team at sourcing@clarivate.com.

To ensure timely and accurate invoice processing, please follow these guidelines. Failure to comply may result in delays or invoice rejection.

Include Clarivate’s Purchase Order number on your invoice.
- Note: Only one PO number per invoice is allowed; a single invoice referencing multiple POs will be rejected.
Match invoice line items to the PO, in the same order.
Include in the “Attn:” field the name listed on the PO or the Clarivate requestor.
- Do not list Accounts Payable or Sourcing or Procurement.
Use the full Clarivate legal entity as shown on the PO.
- “Clarivate Analytics” or “Clarivate” alone is not valid and will result in invoice rejection.
Provide the correct delivery address in the “Ship To” field.
- If different from the PO, contact your Clarivate Sourcing Manager at Sourcing@clarivate.com before submitting the invoice.
Include both your Tax / VAT ID and Clarivate entity’s Tax / VAT ID.
- Clarivate Tax / VAT ID is listed on the PO for your reference.

Invoices may be sent in PDF or TIFF or JPEG formats only.

If you have any questions regarding Invoice Submission contact:

Clarivate Entity	Contact email Address
Clarivate – except China & LATAM	clarivate.ap.queries@clarivate.com
Clarivate – China Region	ap.china.queries@clarivate.com
Clarivate – LATAM Region	ap.latam.queries@clarivate.com
ExLibris	clarivate.ap.queries@clarivate.com
Innovative	pq-ap@clarivate.com
ProQuest	PQ-accounts.payable@clarivate.com

For a full list of applicable policies, requirements and contact information visit: Supplier Support | Clarivate

Purchase order terms and conditions / Invoice submission