Polaris Leap

Introduction

All library patrons, regardless of ability, need access to scholarly information. Clarivate is committed to providing all our users with a fully accessible experience for research, teaching and learning.

At Clarivate, we make every effort to ensure that our platforms – including Polaris Leap – can be used by everyone. Polaris Leap is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2).

Users of Polaris Leap should be able to:

• Navigate most of the web application using a keyboard only
• Navigate to most of the web application using a screen reader
• Experience a logical and consistent tab order for majority of the interactive elements
• The name, role, state, and value of most user interface components can be programmatically determined.
• Support staff efficiency, focus is intentionally moved to key input fields after search, while ensuring all elements remain accessible via keyboard navigation and assistive technologies.

There may be some parts of this website that are not fully accessible:

• Although Polaris Leap is responsive, this content has been specifically designed for use on a tablet or greater screen size. Because of the minimum screen size for Leap, a zoom level of 400% causes some content to be lost.
• Disappearing toast is used to convey error messages. Display duration is configurable via the library.
• Some interface elements lack clear programmatic labels, roles, or values, which are currently under review to improve assistive technology support.
• Most content structure is programmatically conveyed, though some exceptions like unmarked visual tables and unlabeled form groups are under review for accessibility improvements.

Accessibility features and gaps

Keyboard Shortcuts

Help –> Keyboard

Action

Patron Views

MARC Editor

Screen Reader Navigation

Sometime users may need to switch between Browse and Focus modes to interact with certain navigation elements (e.g., Actionable elements on the left Navigation).

Technical information about this site’s accessibility

Polaris Leap is committed to making its website accessible, in accordance with:

• Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2)
• EN 301549:2021. Accessibility requirements for ICT products and services
• Section 508 of the US Rehabilitation Act for features and functions
• The Americans with Disabilities Act (ADA)
• UK Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018
• EU Directive on the accessibility of the websites and mobile applications of public sector bodies 2016

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Conformance Report (VPAT 2.5 and WCAG) for Polaris Leap for details.

How we tested this platform

The accessibility of Polaris Leap is a continual effort at Clarivate. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

Polaris Leap code is checked for accessibility using a range of automated and manual checks including but not limited to:

• TPGI’s Color Contrast Analyzer
• Deque’s axe DevTools accessibility testing tool
• ANDI (Accessible Name & Description Inspector) tool
• Chrome Developer Tools
• Keyboard-access manual testing and assessment
• NVDA (NonVisual Desktop Access) screen reader.

Polaris Leap is tested on the latest versions of Chrome, and on a Windows computer.

The website was last tested on in July 2025. The test was carried out internally at Clarivate.

What we’re doing to improve accessibility at Clarivate

What We’re Doing To Improve Accessibility

Accessibility of our tools and content is an ongoing effort at Clarivate. We’re committed to working with the community to ensure we continue to meet our customers’ needs. Learn more about Accessibility in our Academic and Government Products

Some of our ongoing efforts includes:

• Maintaining a network of trained accessibility champions, providing knowledge-sharing through the cross-functional Accessibility Council and access to external experts
• Integrating accessibility at the design stage, building accessibility throughout the development lifecycle
• Providing accessibility awareness training for all colleagues, and dedicated training for developers and quality assurance engineers, encouraging team members to pursue certifications
• Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA
• Consulting with accessibility experts for ongoing consultation and 3rd party audits
• Growing our accessibility program with dedicated in-house experts, including IAAP Web Accessibility Specialist (WAS) Certified and DHS Trusted Tester Certified colleagues
• Continuously making improvements to remediate known issues and customer cases
• Working with our content providers to improve the accessibility of content on our platforms

Support and Feedback

If you have difficulty accessing specific Clarivate content or features, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Current customers: submit questions or issues by opening a case using the Support Portal.

Preparation of this accessibility statement

This accessibility statement was prepared in August 2025. It was last reviewed on July 2025.

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