United States Privacy Notice
Effective Date: February 2, 2026
This United States Privacy Notice (“Notice”) is a supplemental notice to the Corporate Privacy Notice and applies to certain United States residents.
This Notice describes how Clarivate Plc and our group companies (“Clarivate”, “we”, “us”, and “our”) collect, use and disclose the personal information (as defined below) of certain U.S. residents (“consumer” or “you”) when acting as a business or controller to address applicable state privacy laws, including, but not limited to, those enacted in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Nevada, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. This notice applies to personal information collected by our websites, applications, services, and products (collectively “services”), and during online and offline business contact with you. This Notice should be read in conjunction with the Corporate Privacy Notice.
Any terms defined in applicable laws have the same meaning when used in this Notice and the terms “personal information” and “sensitive personal information” encompass the terms “personal data” and “sensitive personal data” as defined by applicable laws.
IF YOU ARE NOT A U.S. RESIDENT OF A STATE THAT HAS AN EFFECTIVE STATE PRIVACY LAW APPLICABLE TO CLARIVATE, THIS NOTICE DOES NOT APPLY TO YOU. PLEASE REFER TO OUR CORPORATE PRIVACY NOTICE HERE INSTEAD.
In the context of this Notice, personal information means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include certain publicly available information, deidentified or aggregated consumer information, and other information excluded from applicable state privacy laws, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or clinical trial data subject to the Federal Policy for the Protection of Human Subjects (“Common Rule”). Further applicable state privacy laws do not apply to information that is de-identified in accordance with the requirements for de-identification set forth in Section 164.514 of Part 164 of Title 45 of the Code of Federal Regulations and is derived from patient information that was originally collected, created, transmitted or maintained by an entity regulated by HIPAA or the Common Rule. Therefore, this Notice also does not apply to such information.
- Personal information we collect
The table below indicates the categories of personal information about consumers that we have collected in the preceding twelve (12) months. Note that the examples given below do not represent a comprehensive list and that not all categories and examples shown below may apply to every consumer.
| Category | Examples |
|---|---|
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. |
| California Customer Records information | A name, signature, address, telephone number, education, employment. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Some personal information included in this category may overlap with other categories. |
| Protected classification characteristics, sensitive personal data | Race, gender, ethnicity, biometric identifiers, government ID, health information, financial account information. |
| Commercial information | Records of services purchased or obtained from us, or considered, or other purchasing or consuming histories or tendencies relating to our services. |
| Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with our services and advertisements. |
| Geolocation data | A device’s physical location – to the extent that an IP address may provide information regarding the location of a device you use to access our services. |
| Professional or employment-related information, education information | Current or past job history or professional experience in connection with your field of expertise or employment, academic information and records. |
| Inferences drawn from personal information | The creation of a profile or summary about, for example, an individual’s preferences, behavior or characteristics. |
| Audio, electronic, visual or similar information | Call and video recordings, images, voice messages. |
Your personal information is required to enable us to provide our service to you. If you do not provide the necessary personal information, it may delay or prevent us from providing services to you. You confirm that you are authorized to provide to us the personal information which we shall collect on your behalf. Where the personal information relates to your employees, agents, associates or family members, it is not reasonably practicable for us to provide to them the information set out in this Notice. Accordingly, where appropriate, you are responsible for providing this information to any such person.
- Where we collect personal information from
The personal information collected directly from you, but also from third parties, is detailed in the “Where we collect personal information from” section of the Corporate Privacy Notice, including:
- Directly from you when you use our services or interact with us. We may also collect your personal data through the use of cookies and similar tracking technologies, as further described in the Cookie Notice
- From the organization(s) to which you belong or person(s) who have arranged your access to our services, e.g., your employer or the institution you are affiliated with may provide us with contact information so that we can set up your login.
- Our partners and service providers, e.g., technology providers in connection with your use of our services.
- Public or paid-for sources, e.g., we may acquire information from data re-sellers or marketing lists from third parties.
- Purposes for processing and disclosing personal information
We may use or disclose your personal information as described within the “Why we process your personal data” section of the Corporate Privacy Policy, including for one or more of the business purposes listed below or to carry out other reasonable business purposes consistent with this list:
- Customer and product administration: to provide you with our services and information that you or the sponsoring organization requested or for which you have expressed an interest, or that you access through our services. Also, to create product accounts, provide user and technical support, enforce our terms of business, report product usage information to our customers and business partners, content and technology providers, manage customer information across our websites and services, contact you about renewal of your services, and perform other related administrative tasks.
- Product development and personalization: to deliver personalized functionality and content in our services, for instance we may retain your browsing and usage information to make your searches within our services more relevant. We also analyze product usage information to understand which content and tools are most useful for you and to allow us to deliver and suggest tailored content, features and other Clarivate services that we believe may interest you. We may also use information collected on our services, usually in aggregated form, to analyze the functionalities we offer and to improve the design and content of our services.
- Product content: to organize and include information in our services and to include personal information which you choose to make available in our services (for instance, you may wish to provide information to enable peer connection and related collaboration).
- Research activities: to maintain and support our research activities, which include the identification and recruitment of research participants, related fieldwork, developing and providing research services and payment of incentives to a research participant or to contact you to participate in future research activities.
- Marketing and events: to administer events we host or attend (e.g., conferences, webinars, etc.), to send you marketing messages for Clarivate services that may interest you and to provide targeted advertising based on your activity. You can opt out from marketing messages at any time either by clicking the unsubscribe link on the message or visiting the Email preferences center.
- Security: to protect the security of our IT systems, architecture and networks as well as to prevent misuses of our services.
- Legal rights: to exercise our rights and to the extent reasonably required, to assist third parties (such as your employee or our business partners) in exercising their rights, to carry out our contractual obligations, to defend ourselves from claims and to comply with laws and regulations that apply to our group or third parties with whom we work and for the purposes of fraud screening and prevention.
- Business operations & restructuring: to operate our business which includes activities such as recordkeeping, accounting, training and quality management and improvement purposes. We may also use personal information to participate in, or be the subject of, any sale, merger, acquisition, restructure, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock.
We may also use your personal information as described to you in a supplemental or separate notice when collecting your information.
The table below outlines the categories of personal information about consumers that we have disclosed for a business purpose in the preceding twelve (12) months. Some of these disclosures may be considered “sales” or “sharing” under applicable law. Note that not all categories and examples shown below may apply to every consumer.
| Categories of Recipients | Categories of Personal Information | Information Sold or Shared |
|---|---|---|
| Service providers such as cloud computing providers or research vendors and web analytics services like Google Analytics and credit card payment processors. |
|
No |
| Business partners with whom we deliver co-branded services or host events; or whose content or technology we make available through our services. |
|
No |
| Professional advisors such as legal counsel, fraud prevention professionals, and information security professionals where reasonably required to protect our rights, users, systems and our services. |
|
No |
| Prospective and actual buyers, sellers, advisers or partners in relation to any sale, merger, acquisition, or similar corporate event involving Clarivate. |
|
No |
| Clarivate affiliates and subsidiaries |
|
No |
| Third parties, including marketing partners, advertising networks, social networks |
|
Yes |
| Customers |
|
Yes |
| Governmental authorities and regulators, as required under applicable law |
|
No |
- Sharing your sensitive personal information
We do not use or disclose sensitive personal information other than providing you our services as permitted by applicable law and based on your consent where required. Clarivate does not sell or share sensitive personal information for the purpose of cross-context behavioral advertising.
- Retention
We retain your personal information for only as long as necessary to fulfill the purposes for which it was collected or obtained. We retain your personal information in accordance with our Records Retention Policy.
- Children
We do not knowingly collect or sell personal information from anyone under the age of 16. If you are under 16, please do not provide any personal information about yourself to us. If you believe that a child under 16 may have provided us personal information, please contact us at data.privacy@clarivate.com. For certain services, we handle children’s privacy as permitted by applicable laws and in accordance with the Corporate Privacy Notice and Children’s Privacy Notice
- Your rights
Certain U.S. state residents are afforded specific rights relating to the collection, use, disclosure, and other processing of their personal information. This section describes these rights and explains how to exercise them, subject to certain exceptions. The exact scope of these rights may vary by state:
Right to know/Access
You may have the right to request that we disclose certain information to you about our collection, use and disclosure of your personal and sensitive information. This information includes:
- Categories of personal information we have collected about you
- Specific personal information we have collected about you
- Where we received your personal information from
- The business purpose for collecting, selling, or sharing your personal information
- The categories and/or specific of third parties to whom we disclose personal information
- The categories of personal information disclosed to third parties
Right to request specific list of third parties (MN and OR residents)
You may have the right to request a list of the specific third parties to which we have disclosed personal information,
Right to data portability
You may have the right to access your personal information in a portable format.
Right to deletion
You may have the right to request that we delete personal information we collected about you, and to direct our service providers to delete it as well, subject to certain exceptions permitted by applicable California law.
Right to correction
You may have the right to request that we correct your inaccurate personal information.
Right to opt out of targeted advertising and Selling/Sharing
As described above, Clarivate may disclose certain categories of personal information to third parties for purposes that may be considered selling or sharing or targeted advertising. You may have the right to opt out of the sale or sharing of that personal information, by submitting a request here.
Clarivate also recognizes the Global Privacy Control opt-out preference signal. When signals are received, they are recognized based on the browser or device that sends the signal. If the signal conflicts with a consent we previously obtained, we may reach out to you. To learn more, you can go to https://globalprivacycontrol.org/.
Right to non-discrimination
You have the right to not be discriminated against for exercising any of your privacy rights. However, the exercising of such right may result in a different level of product or service.
Right to Appeal
Certain states permit you the right to appeal a decision we have made in connection with your privacy request. To request an appeal, please contact us using one of the methods listed in the “How to contact us” section below.
Exercising your rights
To exercise your rights as described above, please submit a request using one of the following methods:
- Through our online portal by clicking here
- Email data.privacy@clarivate.com
- Call 855-258-5858, and select option #4 (CA residents)
Upon receiving a request from you, we will first verify your identity by matching the information you provide with what we have on file for you. We may ask you for additional information to verify your identity or to comply with your request.
In some states, you may use an authorized agent to make a request on your behalf. To designate an agent, you will need to provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf or demonstrate power of attorney. You may also use a power of attorney. We will still require sufficient information to allow us to reasonably verify your identity and we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
We will typically communicate with you in the same manner in which the request was received. Or, if you have an account with us, we may deliver our written response to that account. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded and only as permitted by applicable law. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- California Consumer Requests Reporting
From January 1, 2024, to December 31, 2024, we facilitated the following counts of California consumer requests.
| Delete | Correction | Know/Access | Opt-out of Sale/Sharing Submitted via Email or Webform | Limit Use of Sensitive Data | |
|---|---|---|---|---|---|
| Requests received | 38 | 0 | 3 | 0 | 0 |
| Requests complied with in full | 10 | N/A | 2 | 0 | N/A |
| Requests complied with in part | 0 | N/A | 0 | 0 | N/A |
| Requests denied due to inability to verify consumer | 28 | N/A | 1 | 0 | N/A |
| Mean number of days we took to substantively respond to requests | 19 | N/A | 28 | 0 | N/A |
| Median number of days we took to substantively respond to requests | 16 | N/A | 26 | 0 | N/A |
- Changes to our privacy notice
We reserve the right to amend this Notice at our discretion and at any time. Any changes will be effective when we post the revised notice. This Notice was last updated as of the effective date listed above. We encourage you to periodically review this page for the latest information on our privacy practices.
- How to contact us
If you have any questions or comments about this Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under applicable state laws, please do not hesitate to contact us by submitting a request here, or e-mailing us at data.privacy@clarivate.com.
