Artificial Intelligence you can trust to transform your world
Clarivate AI is built on billions of best-in-class, curated data assets to enrich our information solutions for academia, intellectual property and the life sciences.
How we approach Artificial Intelligence at Clarivate
At Clarivate, our mission is to advance the success of people and organizations through transformative intelligence that supports the world’s explorers, researchers, and innovators.
Artificial intelligence (AI) helps us deliver on this mission.
Our AI strategy and framework ensures responsible, scalable innovation.
Our unique foundation is built on decades of deep domain expertise and billions of interconnected, validated and curated data points across academia, IP, and life sciences.
When we combine this foundation with AI, we create what we call Intelligence Amplified, solutions that deliver measurably better outcomes than general-purpose AI alternatives.
We deploy this amplified intelligence in three ways:
Clarivate AI Research Assistants
Conversational, contextual tools that let users search trusted data using natural language.
Benefit: Fast, transparent answers with full source provenance.
Clarivate AI Workflow Agents
Embedded agents that automate routine tasks while keeping human review.
Benefit: Greater efficiency without compromising accuracy.
Clarivate AI Ecosystem Access.
Secure integrations to bring our intelligence into the broader AI ecosystem, including MCP.
Benefit: Trusted Clarivate data wherever users work.
Our AI principles
Our principles show how we use and develop AI at Clarivate, in trusted partnership with our customers and industry partners, empowering them to achieve great outcomes.
At Clarivate we create, develop, and use artificial intelligence that is:
We respect the privacy and data protection rights of individuals and the intellectual property assets rights of asset holders. Your data belongs to you, and your content belongs to you.
We are thoughtful and transparent with our customers about our use of AI. When creating automated AI-supported processes, we only use your data under the rights, terms and conditions that you have already agreed with us.
Likewise, our terms and conditions lay out the requirements for our customers’ use of our AI solutions and data. We are transparent about how our AI works, so that users can understand model outputs.
Our AI solutions are reliable and high-quality because they rely on the best data available. We have access to billions of data points, which are carefully selected and linked by our experts. These data enable our advanced algorithms and models to enhance our information and provide valuable insights, services and workflow solutions. We do not use content to train LLM and AI without requisite licenses.
Our customers trust that AI tools applied in conjunction with our best-in-class data and content will deliver accurate, timely and relevant results.
We strongly protect data and content from all sources, to ensure the privacy and security of our customers and partners.
We conduct threat modelling on our products, code reviews as part of the application development lifecycle, and routine risk assessments to identify and remediate any vulnerabilities. We also have a 24/7 monitoring and incident response capability against potential security threats to our customers and our business.
We know that algorithms can be influenced by unfair bias, and we take steps to identify and reduce it. With appropriate and accountable human oversight, AI-based technology can enrich expertise while mitigating the risks.
We maintain an internal approval process to review and authorise any use of generative AI in our products or by third parties.
We involve our customer advisory boards, user groups and other stakeholders in gathering requirements, validating results, and aligning on our vision.
We test our AI solutions and tools with our customers to ensure we deliver results that give them the confidence to make critical decisions and achieve their goals.
The evolution of AI in IP: Adoption, impact and readiness
Discover where AI is driving the greatest impact in IP, the challenges that remain and how to turn adoption into lasting value.
