SFX Link Revolver Admin

Introduction

All researchers, regardless of ability, need access to scholarly information. ProQuest is committed to providing all our users with a fully accessible experience for research, teaching and learning.

At ProQuest, we make every effort to ensure that our platforms – including SFX Link Resolver – can be used by everyone. SFX Link Resolver is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2).

Users of SFX Link Resolver should be able to:

• Navigate most of the website using just a keyboard.
• Listen to most of the website using a screen reader.
• Navigate most of the website using speech recognition software.

If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

There may be some parts of this website that are not fully accessible:

• The text will not reflow in a single column when you change the size of the browser window
• Most older PDF documents are not fully accessible to screen reader software
• Some of our online forms are difficult to navigate using just a keyboard
• Radio buttons, checkboxes, and input forms are not identified by screen readers
• You cannot skip to the main content when using a screen reader

Accessibility features and gaps

Missing Labels

The most common accessibility issue on the site is the lack of labels on forms. This includes radio buttons, checkmarks, dropdown menus, lists, and text input fields. Fieldsets, or groups of forementioned forms, are also not properly labeled. This means a screen reader will not properly describe the purpose of the group.

Responsiveness

The Admin site is not fully responsive. While the text on some screens will wrap based on screen size, it will not on many, and the layout will not adapt to the screen size. This will force a user to horizontally scroll to see the full contents of the screen.

Tables

On many pages there are HTML layout tables present that do not have properly labeled headers. This could cause confusion for someone using a screen reader because the purpose of the table or its contents are not described.

Technical information about this site’s accessibility

SFX Link Resolver is committed to making its website accessible, in accordance with:

• Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.2)
• Section 508 of the US Rehabilitation Act for features and functions.
• The Americans with Disabilities Act (ADA)
• EU Directive on the accessibility of the websites and mobile applications of public sector bodies 2016
• UK Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines v2.2 at levels A and AA. See the full Accessibility Compliance Report (VPAT 2.5 and WCAG) for SFX Link Resolver Admin for details.

How we tested this platform

The accessibility of SFX Link Resolver is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

SFX Link Resolver code is checked for accessibility using a range of automated and manual checks including but not limited to:

• Color Contrast Analyzers provided by WebAIM and Deque
• Keyboard-access manual testing and assessment
• WAVE (Web Accessibility Evaluation tool) provided by WebAIM
• Screen readers such as JAWS, NVDA, and VoiceOver
• SFX Link Resolver is tested on the latest versions of Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers, and Android and iOS devices.

The website was last tested in December 2024. The test was carried out internally at ProQuest.

What we’re doing to improve accessibility

Making content accessible is an ongoing effort at ProQuest. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts include:

• The Clarivate Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities.
• Building relationships with colleges, universities, publishers and digital accessibility organizations to help make our educational solutions as accessible as they can be.
• Foster an accessibility culture within the business by funding courses and certification for employees e.g. Deque University courses, IAAP (International Association of Accessibility Professionals) CPACC and WAS qualifications.
• Consulting with accessibility experts such as Deque to audit and review our products.
• Accessibility is embedded in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.2 AA.

Support and feedback

If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.

Online: ProQuest Technical Support

Phone:
United States & Canada (toll free):
+1 800 889 3358
Outside North America:
+800 4997 4111 or +1 734-707-2513

Preparation of this accessibility statement

This accessibility statement was prepared in December 2024. It was last reviewed on 12/20/24.

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