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Alma and Primo powered by Academic AI in Action

Speakers

Balancing unique user experiences with efficient backend operations is an ongoing challenge for today’s academic and research libraries. As expectations grow and resources stretch, libraries need unified systems that simplify work for staff while improving discovery and access for users. Academic AI offers powerful new ways to achieve both. Randyn Heisserer Miller, Associate Dean for Collections, Discovery, and Digital Initiatives at San Diego State University and Nancy Babb, Discovery Services Librarian at the University Libraries, University at Buffalo, SUNY shared practical examples of how an integrated approach improves discovery, fulfillment, and resource management at their library.