ScholarOne Manuscripts Support

All the resources you need to answer your questions, learn new tricks, and explore the product.

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Learn more about ScholarOne Manuscripts via video tutorials, user guides, and FAQs. Become an expert through online courses and live training sessions, and read about the latest developments in our Product Release Notes. If you can’t find the answer that you’re looking for, get in touch with our team.

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FAQs & Help

Browse and search our FAQs to troubleshoot common queries, reach out to our industry-leading end-user support team, or access our complete user guides for in-depth product information.

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Training

Access a range of on-demand training materials, from videos and online courses to live training and certification.

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Release Notes

Read and search our release notes to learn more about recent product updates, configuration details, and tips on mastering our tools.

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ScholarOne TV

Learn more about recent releases, new features, and get tips & tricks directly from your ScholarOne team.

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Sign up to receive newsletters, product updates, and event and webinar information for publishers from the Web of Science Group.

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Our highly trained and knowledgeable Product Support team is ready to assist you.

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