ScholarOne is pleased to supply our clients, their team, and their end-users with direct support and training resources. In our online training system, users may receive in-depth education on product functions, short tutorials on role-specific actions, and access a wide variety of recordings, user manuals, and certification programs.
Browse recent content from ScholarOne’s video library, which contains demos, tutorials, and tips to guide both new and advanced users through the platform.
Alex Mendonça, Visual Programmer
Karina Bustillo, Manager, Journal Operations
Charles Trowbridge, Director, Peer Review Operations
Royce Meyer, Senior Operations Engineer, Peer Review Operations
Pam Miller, Assistant to the Editor – Special Projects
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The training was good, but the trainer was excellent. Her attitude and her explanations made it not only more palatable but it gave me more confidence.
Our trainer was extremely knowledgable and personable. Her instructions and examples were on point and really helped me to understand a lot more of what goes on “under the hood” of the ScholarOne management software.
It was an excellent session with plenty of time for questions and answers. Our trainer did a good job at reviewing the material and showing the functions of various links on the website.
Our trainer was a consummate professional, was very patient, and handled all the questions fielded with expert finesse.
I have sat in on a lot of trainings and these have been the best so far – specific, professional but personal and casual, very clear and helpful.