We offer In-Language Support for Japan, China, and Korea. See below for contact information.
Region | Hours | Days | Languages Supported | Contact |
---|---|---|---|---|
Japan | 9:30 AM – 5:30 PM
Japan Standard Time, UTC +9 |
Monday to Friday | Japanese, English | +81-3-4589-3107
08008888855 |
China | 9:00 AM – 5:00 PM
China Standard/Beijing Time, UTC +8 |
Monday to Friday | Chinese, English | 4008 822 031 |
Hong Kong | 9:00 AM – 6:00 PM
Singapore Standard Time, UTC +8 |
Monday to Friday | Chinese, English | 800905720 |
Taiwan | 9:00 AM – 6:00 PM
Singapore Standard Time, UTC +8 |
Monday to Friday | Traditional Chinese, English | +886801491138 |
Korea | 9:00 AM – 6:00 PM
Korea Standard Time, UTC +9 |
Monday to Friday | Korean, English | 800108100
+82808221479 |
To access the ScholarOne Manuscripts Support site in other languages, please use your in-browser translation capabilities. Our release notes are also available for download in a variety of languages.