The following items represent notable improvements made to the platform and tools in this release, as well as key defect fixes and optimizations. The text below also provides information about default configuration values and instructions for configuring each feature. Please note that some features must be activated by an administrator or ScholarOne representative for your users to benefit from the new functionality; contact your publisher team or ScholarOne for questions around permission or configurations.
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Added additional access to edit or add custom e-mail tags. This time savings value add reduces effort and clicks needed by admins to manage email tags resulting in a cumulative time savings for users managing journal communications.
Users
None, available by default.
E-mail tags may still be accessed directly through e-mail templates. In addition to e-mail templates, admins now have access to edit or add email tags under Admin Tools>Setup, or on the E-Mail Tools section at the bottom of E-Mail templates listing. No more digging into a template just to update or create e-mail tags!
Access to view, add or edit custom tags appears under Admin Tools>Setup.
Add/Edit E-mail tags also appears under E-Mail Tools at the bottom of the E-mail templates page.
Added Manuscript Flags to XML. Earlier in 2020, ScholarOne Manuscripts added additional Manuscript Flags to assist journals needing additional flags due to an increase in COVID-19 submissions. With the increased use of Manuscript Flags, it made sense to add them to the XML.
Users
No configuration required, included with the release.
No change to the way Manuscript Flags work within the system. The has been added to the
Additional configuration of Role Categories is no longer supported. This seldom used feature was costly for journals to move away from often requiring up to a year of planning to do so.
Users
No action required.
This update to Role Categories prevents additional items from being added to configuration. This only prevents additional configuration from occurring, existing configurations will continue to work as expected. Save options are deactivated preventing additional configuration.
Completed behind the scenes work laying the foundation for a unified login experience. The UX and development teams have been hard at work reviewing technical needs and designing a process for users to link their various accounts to a single username and password in 2021. Journal data will remain compartmentalized from one another, but user access will occur through a singular username and password. More information to come. Look for rollout end of Q1/Q2 2021!
Users
No additional configuration required.
There are no customer impacts for the unified login in this release.
Continued to build out tools used by internal teams to allow for faster turn -around of script request cases. As a part of ongoing efforts to reduce the amount of time journals and publishers wait for requests that involve scripts, ScholarOne Manuscripts added another use case to our internal tool set to allow for the reassignment of users to newly created roles. An example use case, “a new AE role is created, assign USER_NAME to all manuscripts in process”
Users
No additional configuration required.
No changes required on the part of the requester. Expect turn-around time for script work to continue to decrease over time.
ScholarOne deploys a number of patches and hotfixes between releases, ensuring that our users experience constant improvements to the platform. Many of these are driven by internal teams to optimize processes and therefore do not affect workflows. If you have questions about any of these changes, however, please reach out to Support.