The ScholarOne Product Team is actively engaged in ongoing upgrades to security, performance, and user experience. The following items represent notable improvements made to the platform and tools in this release, as well as key defect fixes and optimizations.
This document also provides information about default configuration values and instructions for configuring each feature. Please note that some features must be activated by an administrator or ScholarOne representative for your users to benefit from the new functionality; contact your publisher team or ScholarOne for questions around permission or configurations.
We encourage you to communicate workflow changes to all affected users.
If you have questions about any of the items included in this release, please reach out to ScholarOne Product Support at s1help@clarivate.com.
English | Chinese | French | Japanese | Portuguese | Spanish
Updated the manuscript audit trail so that email-related records will now include the name of the email template used.
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
The audit trail of a manuscript will now display the name of the email template with each email-related event recorded.
Updated the sorting functionality in the “Medium and High Risk” UAD queue so that users can sort the manuscripts by the most recent date that a UAD report was generated/updated.
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
Users can click on the new “Date Detected” header at the top of the manuscript queue to sort the UAD alerts by date/time of when the unusual activity was recorded.
The sorting function uses the timestamp of the UAD alert, and the timestamp is updated anytime a new incident on the UAD report is recorded. As such, manuscripts may change order in the queue as new activity accumulates on a UAD report throughout the manuscript’s life cycle.
Added a new data field to the Build Your Own Reports (Peer Review Details) package to report on how editors find and select reviewers into the reviewer list.
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
The new data field can be accessed through the Build Your Own Reports Cognos studio:
Peer Review Details Reports (on admin dashboard) –> Build Your Own Reports –> REVIEWERS –> Source of Reviewer Selection
Implemented cookie notification banner and cookie preference management center for ScholarOne.
Users:
|
![]() |
|
|
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
Note: more information about cookies and Clarivate’s cookie policies can be found at https://clarivate.com/privacy-center/notices-policies/cookie-notice/
If configured, the Version history on the Manuscript Information page will display all transfers, not just the most recent one.
Users:
|
![]() |
|
|
|
![]() |
|
![]() |
Action required.
Available by request only. To arrange access, please contact your customer success manager or open a support ticket. |
Details & Configuration
This is controlled by a new configuration option displayed on step 18 Transferring Manuscripts. The config option is positioned directly below “Display “View Review Details” link in Audit Trail and Version History on this site (not available for triple-blind sites).”
The option is named Display all previous transfers.
The information is also displayed in the mini version history.
When a checklist transfer decision is made it shall be possible to send the manuscript to Author for approval.
Users:
|
![]() |
Action required.
Available by request only. To arrange access, please contact your customer success manager or open a support ticket. |
Details & Configuration
Three configuration options will be available for the Checklist Decision:
These options already exist for regular decisions and recommendations and are displayed when the decision or a recommendation task is edited from Configuration Center > Task Configuration.
When the manuscript is sent to Author for approval, the system shall behave the same as for regular transfer decisions.
The configuration feature Author Choice Transfer (step 18 Transferring Manuscripts) shall apply to checklist transfer decisions.
When exporting the .csv file that contains attributes, the configurators will have the option to download the file that lists only active attributes.
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
The new configuration option on step 5 Attributes: Download file of existing active attribute ids, names, and order. Format of CSV file is “Attribute Id”, “Attribute Name”, “Order”,”External ID”.
Downloaded CSV file will contain only active attributes.
Max # institutions per author shall be 10 (not 4)
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
Change in the Configuration center > Submission Configuration > Max # institutions per author change to 10 (from 4).
If left blank, then the system shows the max (10) in the Author center > Submission step Authors & Institutions
New notifications: Invited Reviewer Auto-Declined Event and Invited Author Auto-Declined Event
Users:
|
![]() |
|
![]() |
The notifications are configured under System Events and are called “Invited Author Auto-Declined” and “Invited Reviewer Auto-Declined”
Notification will trigger when an invited Author OR an invited Reviewer is auto-declined according to the journal’s configuration settings.
The filter “Only Show Successful Ingestions In Draft” added to Ingestion Status report.
Users:
|
![]() |
|
|
|
![]() |
|
![]() |
Action required.
Available by request only. To arrange access, please contact your customer success manager or open a support ticket. |
Details & Configuration
Ingestion Status report shows all ingestions in a given time across all publisher sites if accessed from the portal.
The column “Manuscript ID” shows “draft”, for both unsubmitted manuscripts and those that haven’t been processed. When the box “Only Show Successful Ingestions In Draft” is checked the report will show “newly” ingested docs in draft that have NOT been ingested/submitted/unsubmitted.
For each version of a manuscript, the System Transmittal Date field contains the date/time the manuscript version was submitted. Once recorded, no user action will edit this date. It is a static record of when each version was first submitted to ScholarOne. This field is available for all original submissions, revisions, and resubmissions.
Users:
|
![]() |
|
![]() |
Action required.
Available by default. No configuration required. |
Details & Configuration
The following reports shall have the Transmittal Date as a search option for the publisher-level reports in ScholarOne:
A new PayPal Advanced Checkout integration is now available with ScholarOne. Advanced Checkout is the most recent and most advanced PayPal’s payment processing solution that includes all the features available through the Standard Checkout integration plus additional advanced payment types, customizable features, and risk management tools. Among many security features (PCI compliance, Fraud Protection, 3D Secure), PayPal Advanced Checkout enables processing of transactions in various currencies.
Users:
|
![]() |
|
![]() |
Action required.
Available by request. To arrange this, please contact your customer success manager or open a support ticket. IMPORTANT: Before requesting , clients will need to check if their PayPal account is eligible for Advanced Credit and Debit Card Payments feature activation. |
Details & Configuration
Enabling PayPal Advanced Checkout on ScholarOne requires two sets of changes done in PayPal account and on ScholarOne. Setting up a PayPal account requires activation of Advanced Credit and Debit Card Payments feature and Enabling 3rd Party permissions, whereas setting up ScholarOne requires enabling PayPal Advanced Checkout in Developer center and configuring the E-commerce section on Submission Configuration page in Config Center. Detailed instructions on necessary actions will be provided by support upon request.
Google Analytics 4 (GA4) is the latest version of Google’s web analytics platform which offers new features and capabilities for collecting and processing data from your site and creates reports to provide better insights into your business. With sunset of the standard Universal Analytics, we have now enabled Google Tag Manager to work with Google Analytics 4
Users:
|
![]() |
|
![]() |
Action required.
Available by request only. To have this arranged, please contact your customer success manager or open a support ticket. |
Details & Configuration
This is enabled through changes in parameters in our Developer center. Detailed instructions on necessary actions will be provided by support upon request.
Note: ScholarOne deploys a number of patches and hotfixes between releases, ensuring that our users experience constant improvements to the platform. Many of these are driven by internal teams to optimize processes and therefore do not affect workflows. If you have questions about any of these changes, however, please reach out to Support.