Cybercitizen Health U.S. 2015 Strategic Insight Report Why do pharma brands need to pay attention to customer experience?

Cybercitizen Health U.S. is DRG’s annual market research study and syndicated advisory service benchmarking how U.S. consumers use the Internet, digital media, mobile devices and other emerging technologies for health. The latest study is fielded annually in Q3 among more than 6,100 U.S. adults online.