Hospitals & Healthcare

Strategic planning in a post-EHR industry

For most healthcare organizations, the looming shadow of an incoming EHR implementation has become a thing of the past. In fact, according to a report by the Office of the National Coordinator (ONC) for Health Information Technology, 96% of hospitals have a federally-tested and certified EHR. This comes after years in which many organizations within the […]

Reprocessing endoscopes: what is the true cost?

After investigations found hundreds of patients may have been exposed to antibiotic-resistant superbugs in procedures using a complex endoscope, several national standard-setting organizations updated their device reprocessing guidelines. The Society of Gastroenterology Nurses and Associates, Association of Perioperative Registered Nurses, and Association for the Advancement of Medical Instrumentation all issued new recommendations in areas including personal protective equipment (PPE), manual cleaning, visual […]

Propensity-to-pay scoring: The dos and don’ts of a successful approach

To ensure timely reimbursement is captured for services and patient satisfaction during collection efforts remains as high as possible, healthcare organizations have explored solutions that indicate the likelihood of patient payments using a blend of data. The application of a program such as this can have numerous benefits—from reducing bad debt and improving collections to […]

Educating patients about presumptive financial assistance eligibility

As part of the effort to comply with 501(r) requirements, many non-profit organizations may choose to utilize presumptive eligibility determinations within their financial assistance policies (FAPs) to proactively identify patients in need of assistance. While presumptive eligibility processes are not required by 501(r), organizations that elect to use such a policy are required to include […]