{"id":292082,"date":"2024-09-04T09:15:32","date_gmt":"2024-09-04T09:15:32","guid":{"rendered":"https:\/\/clarivate.com\/academia-government\/blog\/how-academic-libraries-can-help-the-post-pandemic-student-thrive\/"},"modified":"2024-09-04T09:15:32","modified_gmt":"2024-09-04T09:15:32","slug":"how-academic-libraries-can-help-the-post-pandemic-student-thrive","status":"publish","type":"post","link":"https:\/\/clarivate.com\/academia-government\/blog\/how-academic-libraries-can-help-the-post-pandemic-student-thrive\/","title":{"rendered":"How academic libraries can help the post-pandemic student thrive"},"content":{"rendered":"<p><span data-contrast=\"auto\">In the ever-evolving landscape of higher education, academic libraries are key touchpoints of support as students navigate their academic journeys. However, staying ahead of users\u2019 needs and expectations can be difficult. Post-pandemic students \u2013 who spent formative years learning remotely and in isolation \u2013 can pose particularly unique challenges.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/discover.clarivate.com\/Understanding_changing_student_expectations?utm_campaign=UX_Whitepaper_LeadGen_AG_Global_2024%20%20&amp;utm_source=Blog&amp;utm_medium=Owned_Press\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\"><u>A new report from Ex Libris<\/u><\/span><\/a><span data-contrast=\"auto\">, \u201cUnderstanding Changing Student Expectations,\u201d delves into the distinct characteristics of a generation that is often less prepared, less engaged and more physically and mentally remote than their predecessors. Capturing research and experience from Clarivate\u2019s UX team and academic librarians, the report identifies key insights that can help libraries adapt and respond, helping these students thrive.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">Changing Student Attitudes<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">One of the most striking findings is the shift in student attitudes towards education. Post-pandemic students are more likely to view education transactionally, seeing it as a means to achieving career success, rather than an educational experience. This perspective can be coupled with traits commonly associated with Gen Z, such as a preference for quick information consumption and short attention spans.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Among the recommendations in the report, is advice from <\/span><b><span data-contrast=\"auto\">Lisa<\/span><\/b> <b><span data-contrast=\"auto\">Hooper<\/span><\/b><span data-contrast=\"auto\">, Head of Media Services at <\/span><b><span data-contrast=\"auto\">Tulane University<\/span><\/b><span data-contrast=\"auto\">, who emphasizes the importance of aligning library events with students\u2019 career goals: \u201cI\u2019m thinking about three things: what can we do to make the value of library events to academic careers more transparent; what departments can we partner with that students already know and trust; and how can we get students to participate in planning so that events are as much theirs as ours.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">Financial Pressures<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The report highlights the increasing financial pressures on students, with many working longer hours or more than one job. This financial strain often leads to higher stress levels, less time for academic pursuits and may impact their choice of majors. Notably, 20% of students have opted not to enroll in courses due to the cost of course materials.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Libraries can play a crucial role in alleviating these pressures. For instance, Georgia Tech University reported saving students $64,000 by using the Leganto course materials <a href=\"\/products\/leganto-reading-list-management-system\/\">reading list management solution<\/a>, with the potential to save even more as adoption increases. Additionally, libraries can consider lending programs for essentials such as textbooks, laptops and calculators.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">The Myth of Technological Savvy<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Despite being digital natives, post-pandemic students often struggle with digital literacy. They may be proficient with social media but find it challenging to navigate databases and research tools. This gap in digital competencies underscores the vital role of librarians in guiding students through their academic journeys.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Clarivate UX research reveals that students <\/span><span data-contrast=\"auto\">welcome educational technology that makes their academic experience more efficient. They want consistent experiences across platforms and software tools.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Students are more comfortable with tools and resources that are familiar. <\/span><b><span data-contrast=\"auto\">Dr. Mary Francis<\/span><\/b><span data-contrast=\"auto\">, Director of the <\/span><b><span data-contrast=\"auto\">Karl Mundt Library<\/span><\/b><span data-contrast=\"auto\"> at <\/span><b><span data-contrast=\"auto\">Dakota State University<\/span><\/b><span data-contrast=\"auto\">, notes the effectiveness of chatbots in engaging students: \u201cChatbots are a low-stress way to engage, and they follow a commercial model that students are used to.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">Declining Mental Health and Belonging<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The report also sheds light on the declining mental health and sense of belonging among students. Faculty have observed lower class attendance and higher levels of disengagement. Further, mental health issues are the number one challenge identified by students, with different types of students facing unique challenges.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Libraries can help by creating safe spaces and adapting programs to varying stress levels throughout the academic year. For example, Western Michigan University offers pet therapy sessions before exams, providing students with a much-needed break and a chance to de-stress.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b><span data-contrast=\"auto\">The Time to Act is Now<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The challenges faced by today\u2019s students are immense, but so are the opportunities for libraries to make a difference. By understanding and responding to the changing needs of students, libraries can enhance their role as an essential support system and bastion of trustworthy content and guidance.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">As <\/span><b><span data-contrast=\"auto\">Harrison Wick<\/span><\/b><span data-contrast=\"auto\">, Special Collections Librarian and University Archivist at <\/span><b><span data-contrast=\"auto\">Indiana University<\/span><\/b><span data-contrast=\"auto\"> of Pennsylvania, aptly puts it, \u201cStudents are the life of the university, and the library is the heart of the campus. These are challenging times for students.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">The insights and strategies outlined in the Clarivate UX report are inspiration for new programs and approaches for any academic library looking to adapt and thrive in this new era.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/discover.clarivate.com\/Understanding_changing_student_expectations?utm_campaign=UX_Whitepaper_LeadGen_AG_Global_2024%20%20&amp;utm_source=Blog&amp;utm_medium=Owned_Press\" target=\"_blank\" rel=\"noopener\"><b><span data-contrast=\"none\"><u>Read the free report<\/u><\/span><\/b><\/a><span data-contrast=\"auto\"> and discover how your library can become an even more integral part of your students\u2019 academic success and well-being. Learn more about Alma <a href=\"\/products\/alma-library-services-platform\/\">library management system<\/a> and Primo <a href=\"\/products\/primo-discovery-service\/\">library discovery service<\/a>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the ever-evolving landscape of higher education, academic libraries are key touchpoints of support as students navigate their academic journeys. However, staying ahead of users\u2019 needs and expectations can be&#8230;<\/p>\n","protected":false},"author":8,"featured_media":292083,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1483],"tags":[1487,1495],"class_list":["post-292082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-library-software","tag-community","tag-resource-sharing-and-ill"],"acf":[],"lang":"en","translations":{"en":292082},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/posts\/292082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/comments?post=292082"}],"version-history":[{"count":0,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/posts\/292082\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/media\/292083"}],"wp:attachment":[{"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/media?parent=292082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/categories?post=292082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clarivate.com\/academia-government\/wp-json\/wp\/v2\/tags?post=292082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}