Jody Buchman joined Clarivate in August 2022 as Senior Vice President, Customer Care. In this role, she is responsible for orchestrating the end-to-end customer experience and deepening customer engagement.
Jody has an extensive management background and over 20 years of experience in leading global customer support services. Prior to Clarivate, she was Senior Vice President of Delivery and Client Advocacy for Transaction Data Systems, where she oversaw support and implementation teams and created client advocacy programs. Earlier in her career, Jody was with Oracle Cerner for nearly 20 years, ultimately serving as Senior Vice President and Chief of Client Success and Support.
She is a graduate of the University of Missouri with a bachelor’s degree in political science and psychology and earned a master’s degree in business administration with an emphasis in information systems from the University of Colorado in Denver.